Apple/Androids Mobile Devices

Can I use an Ipad/Iphone/Itouch to take a chiropractic webinars?

Using an Ipad/Iphone/Itouch to take a Webinar:

You will need to download a free app to participate in the Webinar using an Ipad/Iphone/Itouch

Go to app store and enter: adobe connect mobile (free) – the current version is Adobe Connect Mobile

Do not open the app. Open your web browser, and then login to your account at ccedseminars.com. Scroll down to the webinar link in your account. Click on the webinar. A pop up from adobe connect will come up asking you to download Adobe Connect or Open Adobe Connect. You will need to click Open Adobe Connect. The Adobe Connect mobile app will automatically open on its own with the Meeting URL already entered into the black space. From there you can enter the meeting room.

Select “Enter as Guest”. Type in your first and last name, then click enter. You will check "Listen Only" mode, as you will not have an open mic and will be contributing verbally via the chat bar.

In the upper left corner, there are four icons:

  1. The first one is square the main view we recommend using for the Webinar
  2. The second one is a circle and provides a full screen view of the presentation pod
  3. The third one is a page view – we don't recommend using this one.
  4. Question icon – this opens a chat window with moderator.

IMPORTANT – when a polling question is announced and brought up in the meeting room, a fifth icon appears (a tilted square with a check). YOU MUST CLICK ON THIS ICON in order to answer the required polling question.

If a video is played, you will see “tap to view” on your screen. Please tap so the video will play. After the video closes, you may need to click on the first icon on the left to return to the PowerPoint.

If you want the file share file(s) for the Webinar, you will need to provide your email address to the moderator in the chat pod

Can I use a Mobile Device to take an online course?

Yes. Our online recorded classes are viewable on Mobile Devices (iPad, iPhone, Androids, and Tablets).You should not need to purchase or download any special applications to view our online courses on your mobile device.

Getting started with CCEDSeminars

How do I register with your site?

It takes just a few simple steps:

1. Start by clicking on the “REGISTER” link in the horizontal blue navigation bar at the top of the home page.

2. Fill in ALL fields on the registration page. Use proper spelling and grammar as this information will be incorporated into your certificate of completion. Watch the form as you change entry fields for any errors or messages.

o If the system returns that your license number or email is already in the database, please stop, click on the contact us link and ask for assistance as you are likely already in our database

o A common situation is if the username you selected is already in our database. Please select another username.

3. At the right - bottom of the form, click on “I am not a robot” and then the “Register” button.

4. When you see the "Thank you for registering" message, simply use the username and password you selected during registration to login. The page you come to after logging in is called your “Personal Homepage”. Your purchased courses are located on the right.

5. Always check our FAQ page for quick and simple resolutions for the most common issues you may encounter.

How do I select chiropractic online courses approved for my State?

Click the "State Guidelines" link. Then Click on your state. You will see a complete list of chiropractic continuing education courses approved in your state.

What validates my certificate of completion for chiropractic webinars/teleseminars?

Your certificate of completion is considered valid when:

  1. You have been logged into the webinar presentation, through adobe connect with your first and last name entered as "Guest", for its entirety.
  2. You have actively participated in the presentation.

Our chiropractic webinars/teleseminars are monitored by a live moderator who tracks attendance and participation.

Where can I find the notes for the online courses?

While viewing the video of the online course in Vimeo, scroll down to the video description. There you will find the link(s) for the course’s notes. If the online course is on adobe connect, the notes are in the files pod in the upper left of the presentation.

What formats are your courses?
CCEDSeminars courses are in 2 formats:
1. Online/On demand recorded courses
2. Live & Interactive webinars
Is there a test after taking the course?

There are interactive multiple choice quiz questions after completing the courses. The questions are designed to drive home key points from the course content to reinforce the learning process. After completing your chiropractic course, close the course and refresh your home page and you will see a link for the test.

Reporting to Boards

Question: Does CCEDSeminars report completed courses to CE Broker for Florida chiropractic providers?

Answer: Yes. CCEDSeminars reports completed course information to CE Broker by the 15th each month for courses completed during the prior month. Your Florida state professional license number must be listed correctly on your registration page in order for your completed courses to be reported to CE Broker

Question: What are the reporting requirements for my state?

Answer: Please contact your state/national board for your reporting requirements.

Resolution to Common Problems

Question: Why am I having trouble logging in? The site won't seem to accept my username or password?

Answer: There are several things that you need to check. We will work through them in order.

Start by clicking on the "forgot password" link which is found next to the login button at the bottom of the page.

Then, check your email for new password. refresh your home page and login with email and new password. Once logged in, you can change your password to what ever you like.

  • STILL HAVING TROUBLE? Click on the contact us link and email us for help. We will review your account and email you your username and password.
Question: What happens if I have to stop taking a course, or I get disconnected from my internet service provider before I finish taking the course?

Answer: When you log back into the site, the course is listed on your Personal Homepage. Click on the course. Once the course comes up you can advance the course to where you left off.

Security

Question: What type of security does your site use to ensure my personal information like my social security number and credit card number is secure?

Answer: We have secure pages for that information known as SSL technology, which stands for secure sockets layer. Furthermore, we do not store credit card information on the site, offering greater security.

Support

What do I do if I need technical support for online chiropractic CE or Chiropractic webinar/teleseminar?

Click on the "Contact Us" link located in the top navigation bar. Fill out the form that comes up and we will provide a timely response. We constantly monitor our support queue and will respond as quickly as possible. If you are in a chiropractic webinar/teleseminar please call 903 243 3372 for technical support.

Be sure to include your name, phone number, and the specifics to the problem. If you are having problems with a particular recorded online chiropractic course, be sure to note which course it is and what section of the chiropractic course you are on.

User Administration

Question: How can I update or change my registration information?

Answer: Login and you can update anything in your registration EXCEPT username.

Question: How can I change my username?

Due to our programming, you cannot change your Username.

Question: How do I obtain my certificate of completion?

Answer: Login and on your Personal Home Page, Click on Print Certificates.

Question: How do I review my completed courses?

Answer: Login and on your Personal Home Page, Click on Completed Courses. Find the Course you want to review and click the course title.